Differences

This shows you the differences between two versions of the page.

--- process_holds [2020/04/26 10:15] – mibase
+++ process_holds [2020/05/09 16:28] (current) – mibase
@@ Line 1: / Line 1: @@
-Processing Holds
+====== Processing Holds ======
 Go to Members and filter **Appointments Today**, or if you want to package all your holds then select filter = **Toys with Holds**
@@ Line 6: / Line 7: @@
-Print picking report and collect the toys (a double ** means the toy has a found piece).
+Print picking report and collect the toys (a double star means the toy has a found piece).
-{{:process_holds:image_23.jpg?600|}}
 To print report, click on the grey Print button on the RHS top of the page (next to email button)
@@ Line 15: / Line 14: @@
 {{:process_holds:image_22.jpg?600|}}
+Printed report looks like below..
+{{:process_holds:image_23.jpg?600|}}
+<color red>NOTE: If the Hold report, or picking report or any other report for the members page are not in the report select box, go to </color>
+**Home - Reports - Add Report to Reports List**
+{{:holdsv2:image_40.jpg?600|}}
+{{:holdsv2:image_39.jpg?600|}}
@@ Line 24: / Line 42: @@
 {{:process_holds:image_17.jpg?600|}}
-for each of the toys on hold for the selected member (Donal Duck),
+for each of the toys on hold for the selected member (Donald Duck),
 click on the word <color red>__PENDING__</color> and it will toggle to <color green>__READY__</color>
@@ Line 30: / Line 48: @@
 {{:process_holds:image_20.jpg?600|}}
-After the members have collected the toys, click on the member row, this will show the member pane, click "Loan Toys" to navigate to Loans page with preloaded member details.
+After the members have collected the toys, click on the member row, this will show the member pane, click **Loan Toys** to navigate to Loans page with preloaded member details.
 {{:process_holds:image_21.jpg?600|}}
+click on **Loan All Holds**
+you can Loan a toy from the holds list one at a time, to do this click on row in toy holds, this will load the toy on the right hand side of the page and press **Loan Toy**
+**NOTE:** to delete a hold, click on the row in the holds table, and press the Red **delete hold** button (Toy Details)
+Click **Members** from the **main menu**  to return to the members with holds list,  then repeat above process for the next member. (the processed member - Donald Duck will not be on this list).
+When the toys are returned go to [[quarantine|Return Toy Instructions]] fro quarantined Toys
+//It is in this page that you can delete a hold if the toy cannot be found, and loan any  substituted toys.//
+If the Toy bundle is not collected by the member then return the toys to the library and **return all** in mibase.