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===== Toy Holds =====


This process allows members or staff to place a hold on a toy.
Can’t place a toy on hold if it is a **Hire Toy** or a **Duty Toy**.

==== IMPORTANT ====

So, if the toy has the setting **Reservation Toy = Yes**, then the Hold button in member login will not be visible, see below screen shot.

{{:holds:mem_hold_btn.jpg?400|}}

To activate holds Go To **Home - Settings**  by changing the below settings. If the value is Yes, please use capital Y then lowercase e and s.

**##Settings – Home > Settings##**

##To activate holds for Click and Collect, set the following 2 settings##

 
<color black/yellow> Toy_holds = **Yes** </color>switch on toy holds function 


<color black/yellow> Mem_toy_holds_off = **No** </color> to activate members





  * **Toy_hold_fee** = fee for toy hold
  * **Toy_hold_period** = number of days the toy will remain in toy hold wait area
  * **unpaid_holds_in_loans** = Toy Holds are listed in Loans page if they haven't been paid for.

**Holds Page Status Types**
  * **PENDING** = Hold not yet paid for
  * **ACTIVE** = Hold paid but not yet ready for collection
  * **READY** = Hold ready for collection
  * **LOANED** = Hold process complete
  * **EXPIRED** = Toy has not been collected within **Toy_hold_period**

**Email Templates – Home > Templates**
  * **hold_return** – manual email (press button) sent when admin wants to notify the current loan member that a hold has been placed  
  * **hold_ready** – manual email (press button) sent when admin wants to email hold member that their toy is ready for collection and how long it will be available for 

[[hold_v1|Holds Process - Version 1]]
     
[[hold_v2|Holds Process Version 2]]