Toy Holds
This process allows members or staff to place a hold on a toy. Can’t place a toy on hold if it is a Hire Toy or a Duty Toy.
IMPORTANT
So, if the toy has the setting Reservation Toy = Yes, then the Hold button in member login will not be visible, see below screen shot.
To activate holds Go To Home - Settings by changing the below settings. If the value is Yes, please use capital Y then lowercase e and s.
##Settings – Home > Settings##
##To activate holds for Click and Collect, set the following 2 settings##
Toy_holds = Yes switch on toy holds function
Mem_toy_holds_off = No to activate members
- Toy_hold_fee = fee for toy hold
- Toy_hold_period = number of days the toy will remain in toy hold wait area
- unpaid_holds_in_loans = Toy Holds are listed in Loans page if they haven't been paid for.
Holds Page Status Types
- PENDING = Hold not yet paid for
- ACTIVE = Hold paid but not yet ready for collection
- READY = Hold ready for collection
- LOANED = Hold process complete
- EXPIRED = Toy has not been collected within Toy_hold_period
Email Templates – Home > Templates
- hold_return – manual email (press button) sent when admin wants to notify the current loan member that a hold has been placed
- hold_ready – manual email (press button) sent when admin wants to email hold member that their toy is ready for collection and how long it will be available for